If working for an award winning bank, loved by its people as much as its customers appeals to you then look no further than first direct. If you have a passion for delivering excellent customer service in a performance driven environment, then you’ve come to the right place.
Is a role at first direct right for me?
With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it’s no secret that we’re loved by our customers and industry experts alike.
Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.
Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.
We like to think our site is very concise, but for all those other burning questions you might have, we’ve put together a comprehensive list of FAQs. Take a look, and if your question isn’t answered, then don’t hesitate to give us a call on 0808 1000 127.
Visit our YouTube channel to view the video content across our site.
The first direct Lab is a place where you can view new ideas and test-drive brand new innovations before we release them.