Contact us

Ways to get in touch

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Write to us at:

first direct,
40 Wakefield Road
Leeds
LS98 1FD


We're here to help 24 7 365, send us a tweet @firstdirecthelp

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0808 1000 127

08:30 - 18:00 Monday to Friday

Email

 

Complaints

Call us on 0808 1000 127. To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.


 

Working for us

Working for us

With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it’s no secret that we’re loved by our customers and industry experts alike.

Learn what it's like to work here

About us

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

Read more about first direct

How to apply

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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