FAQs

Any questions? To make things easy for you, we’ve put everything into simple black and white below. If you can’t find the answer to your question, don’t hesitate to call us on 0808 1000 127 or email us at amazing.careers@firstdirect.com

I'm nervous about using PCs - will this affect my chances?
Will I be expected to sell to customers with targets to meet?
How do I turn Java script off to access the text based version of the Quiz?
 

Working for us

Working for us

With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it’s no secret that we’re loved by our customers and industry experts alike.

Learn what it's like to work here

About us

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

Read more about first direct

How to apply

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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