So just how first direct are you? Try our culture quiz now and see if our values match yours. It’s just for fun, so we won’t judge you on the outcome and your score will not form part of the recruitment process. Enjoy!
At the end of a customer call, you know you've done a good job when:
You have a bit of a ‘light bulb’ moment and come up with a brilliant new idea for your team that could save the business thousands and improve customer service all in one go. Do you:
Play the following brain teaser and tell us the colour of the word by selecting an option below. Answer as many as you can in 30 seconds. The time starts after your first answer.
It’s two minutes before the end of your shift and a call comes in. The chances are this will make you late leaving work and you have something planned for the evening. Do you:
Click as many of the targets when they turn blue as you can in 30 seconds. Stay alert and try not to miss any. Time starts after your first target is clicked.
Joining a new company, you discover that once a month they have an indoor ‘snowball fight’ which everyone takes part in. Do you think this is:
The best way to spend your weekend is:
Please show us how much you love the following things by selecting one of the options below
In your opinion, your current job is:
Your score is [set by the server]
This site is intended for residents of the United Kingdom only.
first direct is a division of HSBC Bank plc. © HSBC Bank plc 2012. All Rights Reserved.
Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.