Working for us

Career progression

Being at the forefront of pioneering change has always come naturally to first direct, hence our name. We understand that our people are constantly growing and changing too. That’s why over 95% of roles are advertised internally. It’s in our best interest to spot potential and grow our own talent for the future.

An opportunity may arise to work in our Mortgage or Foreign department, or perhaps you could see yourself coaching new employees in our Academy Team. Whatever you decide, we can offer assistance to help make your dreams become reality.

All we ask of you is a minimum 12 months commitment to your current role and a lot of hard work and dedication – after all, first direct is full of exceptional people and so you need to make yourself stand out from the crowd. With the right kind of attitude and a lot of determination, the world of first direct can be your oyster.

Career progression
 

The roles

The roles

We've around 3,000 people working for us at first direct and every single one of them brings their own unique personality. Find out more about the roles we have available.

View available roles

About us

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

Read more about first direct

How to apply

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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