Work Experience Opportunities

What you'll do

Our work experience programme is aimed at students in full time secondary school education, sixth form or college education who are keen to get an introduction to what a career in financial services may be like. Supported by experienced managers, you will be shadowing colleagues and encouraged to ask questions to help you understand more about first direct. During the work experience, you'll learn what it’s like to work in different areas of our bank including Customer Service, Marketing, Digital Support and Recruitment. To be considered for a placement, you will: • be in full-time secondary education either at secondary school, sixth form or college at the time of the work experience commencing • be keen and motivated to find out more about first direct and demonstrate an interest in working in financial services • be prepared to complete the application process which will include a CV and telephone interview and may include pre placement screening.

When you'll work

We have ten placements available for 2019 and they'll each last one week. These opportunities can be taken between February and October. During your placement, you'll work Monday to Friday, 08:45– 15:45. Please note you must obtain approval from your school or college to undertake this work experience as it falls within the standard school/college term-time.

To apply, send an email to, along with an up-to-date CV. Please note the application window is between 30th November 2018 and 17th December 2018. All applicants will be advised of the outcome of the process no later than the end of December 2018.

What you'll get

The programme provides opportunities to gain some hands-on experience, develop your knowledge of banking and financial services, and explore the careers available at first direct. You will get to know first direct – our values, our history and exactly what we do – and gain an insight into actual jobs that you'd be doing if you came to work for us full-time. There will be an opportunity to get some hands on experience and share your ideas with managers. If you decide to go to university, the work experience programme is a great early insight into a potential career choice. Students should note this is an unpaid work experience programme.

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Working for us

Working for us

With a trophy cabinet fit to burst with prestigious awards and accolades from the likes of Which?, Moneywise and Cool Brands to name but a few, it’s no secret that we’re loved by our customers and industry experts alike.

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About us

About us

Since we began back in 1989, we have always been at the forefront of delivering amazing customer service alongside innovative ideas. It's what comes naturally to us.

Not only were we the UK's first telephone bank, but the first to offer an around the clock service to suit the needs of our customers, 365 days per year. In short, we’re the black and white bank with the big personality.

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How to apply

How to apply

Once you've done your research, you should hopefully have a good idea of what life at first direct is all about. Have we ticked all the right boxes for you?

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